How to Cancel a Whitepages Pro Web Account

Cancel a Pro Web (Spark/Bronze/Gold/etc.) Account

We are sorry to see you go! If there was something we could have done better please let us know at In the meantime, canceling your account is easy, here's how:

1. Once you are logged into your Account, click on My Account followed by Account Settings.


2. Next click on Cancel Subscription and continue with the subscription cancellation.


3. Please let us know why this service didn't work for you and click on the "Yes, Cancel My Subscription" button.


If you encounter any issues during this process please feel free to submit a ticket to us.

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Cancel an Enterprise Account

We'd love to discuss why and what we could have done differently. Please contact your Account Manager. 

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Cancel a Free Trial Account

Free trial accounts are free, and there is nothing to cancel.

We do not collect payment information for free trials and no payment is made if you do not wish to continue to use Whitepages Pro. If you would like to continue to use our service after the trial ends,please visit for more details about the plans available.

We thank you for trying Whitepages Pro.

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