Whitepages Pro no longer offers self-service plans (Basic, Spark, Bronze, Silver, Gold). Current self-service accounts with older subscriptions can continue using Whitepages Pro as long as their account remains active. However, if a self-service account is canceled for any reason, we will not be able to reactivate these subscriptions.
This includes personally cancelling the account, having Whitepages Pro cancel the account, or failing to update billing information before the next billing cycle.
Cancelling a Pro Web (Spark/Bronze/Gold/etc.) Account
1. Once you are logged into your Account, click on My Account followed by Account Settings.
2. Next click on Cancel Subscription and continue with the subscription cancellation.
3. Please let us know why this service didn't work for you and click on the "Yes, Cancel My Subscription" button.