To reset your password you will first need to be logged out.
1. Go to https://pro.lookup.whitepages.com/sign_in and click on I forgot my password
2. Enter your email to reset the password. A link will be sent to your inbox. If you do not see the email in your inbox please check your spam/junk folder.
3. Once you set up password you may start searching on http://pro.lookup.whitepages.com
Please let us know if you are still experiencing any issues by submitting a request.